Returns & Refunds Policy — The Style Space LLC

Last updated: November 18, 2025

At The Style Space, we want you to love every piece you bring into your home. Because we source furnishings and décor from trusted third-party trade suppliers, each vendor maintains its own return, replacement, and cancellation policies. Please review the following carefully to understand how returns are handled for physical products and design services

1. Eligibility for Returns (Physical Products)

All return requests are processed according to the supplier’s individual return policy. This means that:

Some items may be returnable within a specific window (often 7–30 days).
Some items may be final sale or non-returnable (common with custom, made-to-order,
and large furniture items).
Return shipping fees, restocking fees, and approval requirements

The Style Space does not accept returns directly. All requests must first be reviewed and approved by the supplier.

2. How to Request a Return

To begin a return inquiry:

Email info@thestylespace.shop with:

Your order number
The item(s) you wish to return
Reason for the return
Photos (if applicable)

We will contact the supplier on your behalf and notify you of the outcome and next steps based on their policies.

Please do not ship items back without prior written approval — unauthorized returns cannot be refunded.

3. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect:

Notify us within 48 hours of delivery
Send clear photos of the item and packaging
Keep all packing materials until the claim is resolved

The supplier will determine whether the item qualifies for:

Replacement
Repair
Refund

The Style Space is not responsible for damages caused by mishandling, improper use, or accidents after delivery has been completed.

4. Refunds

Refunds (when approved by the supplier) are:

Issued only after the supplier confirms eligibility
Processed to the original payment method
Subject to supplier-determined restocking fees or return shipping charges

Please allow time for the supplier to inspect returned items before refunds are issued.

5. Non-Returnable Items

Suppliers commonly designate the following as final sale or non-returnable:

Custom or made-to-order pieces
Special order items
Furniture or oversized freight shipments
Clearance or promotional items
Items marked final sale

If a supplier does not allow returns on a specific item, we must follow their policy.

6. Cancellations

Order cancellation eligibility depends on supplier processing timelines.

Once an order has entered production or has shipped, it cannot be cancelled.
If a cancellation is possible, suppliers may charge a cancellation fee.

We will notify you of the supplier’s decision and any applicable fees.

7. Lost or Delayed Shipments

Shipping carriers occasionally delay or misroute packages.

We will coordinate with the supplier and carrier to attempt recovery.
Refunds cannot be issued until the carrier and supplier complete their investigation.

8. Design Services (Non-Refundable)

All design services offered by The Style Space (including e-design, consultations, space planning, and digital design deliverables) are non-refundable once work has begun.

This includes, but is not limited to:

Time spent in communication
Layout creation
Mood boards or concept development
Revisions
Product sourcing
Digital deliverables

If you need to reschedule a consultation, please contact us prior to your appointment time.

9. Questions

We’re here to support you throughout the process. Please email info@thestylespace.shop with any return or refund questions.